Support

Most answers are with your business's Owner, who manages everyone's account. For anything else, write to support@officeology.ca.

I forgot my password

Ask your business's Owner. They give you a new temporary password from Settings → Users, and you choose your own the next time you sign in. An Owner who forgot theirs writes to support@officeology.ca from the address they sign in with.

I need an account

Officeology has no sign-up: your business's Owner adds you. A business that wants to use Officeology writes to support@officeology.ca.

A page or button is missing

Your role decides what you see. Ask your Owner to check your role in Settings → Users.

Photos didn't upload

Photos taken without a connection wait on your device and upload by themselves the next time you open Officeology there with a connection, signed in as yourself.

Turning AI on or off

Settings → Account → AI features. Officeology asks before anything is sent to the AI the first time you use it.

Deleting my account

Settings → Account → Delete my account. Owners can also remove a person in Settings → Users. See the privacy policy for what is kept and what is deleted.

Anything else

Write to support@officeology.ca with your business's name and what happened. We answer on business days, usually within one.